Software registration

In order to register your StarWitness software please go to the StarWitness software registration page

StarWitness Forums

Be like everyone else - click your way to what you need.

Access information that can help you solve cases 24/7 on our user's forum (www.starwitnessforums.com). Our forum includes posts from other users and directly from personnel in our organization - support personnel, engineers... In addition our forum includes cheat sheets. When you don't have the time to read the manual try the cheat sheets: they give you what you need to know in a step-by-step format.

The user's forum will also keep you informed on product release news.

To join email: forums@starwitnessforums.com

Phone and email support

Customer support is available between the hours of 9AM to 6PM Eastern Standard Time (EST) in the United States to answer all customer questions on set-up, installation, and use of the StarWitness products. Engineers have developed all StarWitness products ‘in house’. Our engineers are readily available to assist. No third party companies or suppliers are involved. Resolution of difficult questions or problems usually takes less than 24 hours.

To assist us in being better prepared to help you, please provide (when emailing) or have available (when calling) the following information:

• Name of the organization that purchased the product
• Approximate date of purchase
• Description of product
• If software, version number and CD serial number

Technical Support

International Calls: (919)-674-3031

Toll Free in USA: 1-877-674-3031

Email: tech_support@signalscape.com